Listed in Broadband
- 121:Query/Request Helpline, 198:Complaint Helpline
As an Airtel customer you have the convenience to access our 24-hr customer service centre at 121, or call our customer care numbers from your Airtel landline to register your complaint.
Mail: Email your questions, comments or suggestions to us at [email protected] and they will get right back to you. Please mention your airtel account and fixed line number in the subject of the mail without any space or any special characters between the digits for quick response.
In case you don’t get satisfactory resolution of your query or complaint at the customer service centre you can get in touch with our Nodal Team with your complaint reference number and details of grievance.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Turn Around Time: 10 days
Note:Calls made to numbers beginning with 1860XXXXXXXX is chargeable upto Rs.2/min