Mpesa Customer Care and Toll Free Number

Mpesa Customer Care and Toll Free Number

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Listed in Wallet & Recharge

  • Vodafone m-pesa Limited, Red Den, NH- 37, Katahbari, Gorchuk, Guwahati - 781035, Assam, India
  • Dial 55400 (from your Vodafone mobile number) or Email: [email protected]

Vodafone Mpesa Customer Care and Toll Free Number:

Send money
Pre-paid Recharge
DTH Recharge
Withdraw Money
Vodafone Postpaid

Website: www.mpesa.in

For any queries on our products or services, call Customer Care.
Dial 55400 (from your Vodafone mobile number)
Email: [email protected]
Timeframe for Response
Normal cases (Other than one mentioned below): 2 working days
Settlement related: 9 working days
If any case needs additional time, our customer care will inform you about the reasons of delay in resolution and provide expected timelines for resolution of the issue

Appellate Authority

For VMPL:
Name: Hemang Trivedi
Designation: Head – Customer Service
Address: Vodafone m-pesa Limited, Red Den, NH- 37, Katahbari, Gorchuk, Guwahati – 781035, Assam, India
Phone: +91 84030 24365
Fax: +91 97061 97061
Email: [email protected]

For ICICI Bank:
Write to us at:
The Nodal Officer
ICICI Bank Ltd
Bandra Kurla Complex
Mumbai 400051
Email: [email protected]

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